Twitter’s new CEO Parag Agrawal has said that the social media platform’s content censorship should not be restricted by the First Amendment and that Twitter should “focus less on thinking about free speech.”
In a November 18, 2020 interview with MIT Technology Review Editor-in-Chief Gideon Lichfield, Twitter’s then-Chief Technology Officer Agrawal was asked how Twitter can both censor misinformation from its platform and still allowing free speech.
“Our role is not to be bound by the First Amendment, but our role is to serve a healthy public conversation, Agrawal replied. Instead, Twitter’s role is to “focus less on thinking about free speech, but thinking about how the times have changed,” he said:
“Our role is not to be bound by the First Amendment, but our role is to serve a healthy public conversation and our moves are reflective of things that we believe lead to a healthier public conversation.
“The kinds of things that we do about this is, focus less on thinking about free speech, but thinking about how the times have changed.”
Because speech is so easy on the internet, Twitter emphasizes deciding “who can be heard,” Agrawal added:
“One of the changes today that we see is speech is easy on the internet. The majority of people are able to speak. Where our role is particularly emphasized is who can be heard.”
Twitter is increasing its influence over what content users see by wielding its power to “recommend content” and “direct people’s attention” to promote what it considers to be “healthy conversation,” Agrawal said:
“And so increasingly our role is moving towards how we recommend content and that sort of, is, is, a struggle that we’re working through in terms of how we make sure these recommendation systems that we’re building, how we direct people’s attention is leading to a healthy public conversation that is most participatory.”
You can see the entire exchange below.
Lichfield: “You’re caught in a bit of a hard place as somebody in the audience is also pointing out, that you’re trying to combat misinformation, you also want to protect free speech as a core value, and also in the U.S. as the first amendment. How do you balance those two?”
Agrawal: “Our role is not to be bound by the First Amendment, but our role is to serve a healthy public conversation and our moves are reflective of things that we believe lead to a healthier public conversation. We do a lot of different things about this. Instead of focusing on free speech, we focus more on how times have changed. The internet makes it easy to speak. This is one of many changes we are seeing today. The internet makes it easy for anyone to speak. Our role in the world is particularly important. Attention is today’s scarce resource. There are a lot more content than there is. Although there are many tweets, not all of them make it to the top. And so increasingly our role is moving towards how we recommend content and that sort of, is, is, a struggle that we’re working through in terms of how we make sure these recommendation systems that we’re building, how we direct people’s attention is leading to a healthy public conversation that is most participatory.”