You’re hosting Thanksgiving this year. You wake up happy and rested because you did your due diligence and put in time (and money) beforehand to pre-order your family’s Thanksgiving meal. Pre-ordering your dinner from Boston Market Rancho Cucamonga CA was a great idea. However, it meant that you were rudely awakened when you approached the door.
The following are the Los Angeles Daily News:
The surprise came as customers arrived at the Boston Market in Rancho Cucamonga’s Foothill Boulevard to collect their prepaid Thanksgiving meals.
The restaurant’s doors were locked. A sign outside read: “No employees showing up today… we are unable to fulfill the orders! We are sorry!”
Spokesman SlatonSmith from Boston Market stated that they are investigating the circumstances.
“We are in the process of refunding the Thanksgiving order(s) of every guest impacted by our Rancho Cucamonga location. We sincerely apologize to every guest who placed an order and came to the restaurant today,” he wrote.
These customers must not have had a very happy Thanksgiving.
Boston Market is a franchiser, so they are stepping up to cover these losses—but it will ultimately be taken out of the backside of the franchisee, who is the one responsible for ensuring they are fully staffed and ready to go. If the staff doesn’t show up, it’s their responsibility to at least complete those orders. It doesn’t reflect responsible business ownership, regardless of the cause. This is an indication of the overall malaise Americans feel right now.
Part and parcel of Biden’s America, as a CBS/YouGov Poll reveals:
While the CBS News/YouGov poll pegs Biden’s job approval rating at 44 percent, which is higher than some other recent surveys, it also shows that he gets negative scores for his handling of inflation (67 percent), immigration (64 percent), the economy (61 percent), foreign policy (58 percent), and race relations (56 percent).
Biden is in positive territory for his distribution of the coronavirus vaccine — 53 percent.
Asked how they thought things were going in America, 70 percent say “somewhat” or “very badly,” while only 30 percent opt for “very” or “somewhat well.”
On the nation’s economy, the poll said 64 percent went with “fairly” or “very bad,” as opposed to the 30 percent who say it’s “very” or “fairly good.”
And who knows how much staff that Rancho Cucamonga franchisee had at all thanks to AB5, California’s attack on independent professionals and small business, including franchisees. It has been difficult to fill any job in retail or foodservice. This is especially true with the threat of misclassification complaints, as well as the associated penalties. Biden and Co. are determined to bring this regional misery on the national stage with the PRO Act. This law has the exact same harsh ABC Test which targets franchise businesses as well as independent professionals.
The same Grinch that stole livelihoods in California may have helped to rob the joy from people’s Thanksgiving Day celebrations. Needless to mention, Rancho Cucamonga customers weren’t happy.
Rancho Cucamonga resident Joseph Amato called the situation “pretty disappointing.” He preordered his meal last week and came to the store at 9:45 a.m. Thursday to pick it up.
“No email, nothing about anything,” Amato said. “And there’s food sitting in there, food sitting in the truck on the side, just waiting to see if someone shows up. Now it’s just everyone out here without food.
“I was really hoping to take it easy this Thanksgiving, not have to make a whole dinner for the family,” he said. “Now I have to find a Plan B.”
Let’s hope these customers, like Mr. Amato, did find their Plan B and ultimately had a Happier Thanksgiving. Boston Market’s reputation has taken an unfortunate hit. and as long as Biden’s inflation and economy continues, we’ll be taking more hits too.
Let’s Go, Brandon!
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