To the shock of no one, Facebook is struggling internally after leaked documents revealed the platform’s ulterior motives.
The Wall Street Journal recently detailed the platform’s woes: “Facebook Inc. knows, in acute detail, that its platforms are riddled with flaws that cause harm, often in ways only the company fully understands.”
Not satisfied employees have left messages to show how badly the company is doing.
“I’m struggling to match my values with my employment here,” one employee told The Washington Post. “I came here hoping to affect change and improve society, but all I’ve seen is atrophy and abdication of responsibility. I’m tired of platitudes; I want action items. We’re not a neutral entity.”
Both employees and pundits accuse Facebook of prioritizing safety over profit. The platform has been criticized for allowing so-called “misinformation” over the COVID-19 pandemic to remain online. Some users want more control over content on the site.
Frances Haugen of Facebook, whistleblower said that government intervention is necessary.
“No one at Facebook is malevolent,” Haugen said. “But the incentives are misaligned, right? Facebook, for example, makes more money if you consume more content. Emotional responses are what attract people to engage with. And the more anger that they get exposed to, the more they interact and the more they consume.”
She stated that “misinformation, anger content” is attractive and keeps people on the platform.
Facebook said the comments were “misleading.”
“Even with the most sophisticated technology, which I believe we deploy, even with the tens of thousands of people that we employ to try and maintain safety and integrity on our platform,” Clegg later told CNN, “we’re never going to be absolutely on top of this 100% of the time.”
Platform problems have also been caused by algorithms. When a researcher ran a polarization experiment on a left-leaning test account, Facebook’s algorithms fed it “low quality” memes and political misinformation,” according to The New York Times.
Conservatives under threat Contact Facebook headquarters at 1-650-308-7300 and demand that Big Tech be held to account to provide clarity on “hate speech,” rules that seem to be applied inconsistently. We can help you if your identity has been compromised. Use the contact formHelp us to hold Big Tech responsible.